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Forum Discussion
NETGEAR RBK53
Netgear Orbi RBK53 mesh 1+2 system in buy 7th June 2023, and i am buy another satellite 2.4 total 6 unit to add it to the system. but not work and not conneting . pls.. help
Hello puran1976,
Welcome to the NETGEAR Community!
I understand that you are not able to connect your newly purchased RBS50 to your RBR50. This behavior is usually caused by firmware differences between your RBS50 and your RBR50. Please update the firmware on your new RBS50 then initiate the sync process.
Please navigate to the link below for the download file for your RBR50:
https://www.netgear.com/support/product/RBK50#download
For a step-by-step video walkthrough on how to manually update your RBS50 please navigate to the link below:
How do I check and manually update the firmware on my Orbi satellite? | Answer | NETGEAR Support
Please let me know if you require additional assistance!
Best,
Kevin
Community Team