NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RIckinOrange
Jun 07, 2020Aspirant
Netscape login problem
I had to reset the Orbi router to factory. It connected to the internet. I had a previous Netgear account. I reset the password 3 times with 3 different passwords, it won't let me log in. I even ...
FURRYe38
Jun 07, 2020Guru - Experienced User
Wire connect a PC to the router and factory reset the router using the back push pin button. Hold it in until the top led turns on AMBER then let go. Power OFF the ISP modem for 30 seconds than back on. Wait for the WHITE led to slowly pulsate on top of the RBR, then log in to orbilogin.com using a web browser and walk thru the setup wizard. This time write down all important information for safe keeping later on.
RIckinOrange wrote:I had to reset the Orbi router to factory. It connected to the internet. I had a previous Netgear account. I reset the password 3 times with 3 different passwords, it won't let me log in. I even cut and pasted the password from a word doc to the reset and login fields. No go. Why doesn't it recognize the password?