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Forum Discussion
Toinewh
Jul 06, 2020Aspirant
Network error - can't connect orbi correctly
Hello everyone, I started to install the Orbi RBR50 in a new house. And I had everything set up for a perfect configuration. But I realized that the hour wasn't accurate: maybe we're not on 2019 ...
- Jul 07, 2020
Gateway sould be the same as what is set on the modem. Usually 255.255.255.0
Your DNS is incorrect. It should be 192.168.1.1 or you can input other DNS addressses, 1.1.1.1, 9.9.9.9, 8.8.8.8 or your ISP actual DNS addresses as well.
FURRYe38
Jul 07, 2020Guru - Experienced User
Since your ISP is a router as well, This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Toinewh
Jul 07, 2020Aspirant
My current configuration is the 3rd point you explained. I’ve tried the double NAT and figured out that it wasn’t the best way. So I configured it on AP mode, connected to the ISP router/modem. And here is my problem