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Forum Discussion
jtaylor67
Oct 02, 2018Tutor
networked scanner can't scan to email after Orbi install
I have a network scanner that can scan to email. Since I installed my new Orbi router the scanner can't send to email anymore. The error log shows it can no longer find the SMTP server. The Orbi s...
jtaylor67
Oct 04, 2018Tutor
Both the Orbi and the old router are both using 192.168.1.xxx IP scheme. Orbi gives a primary DNS of 192.168.1.1 (Orbi) but no secondary. We programmed secondary of 8.8.8.8 to make sure there is DNS resolution to the outside world for it to send email.
Christian_R
Oct 04, 2018NETGEAR Employee Retired
jtaylor67 - Please provide us an update when you can and let us know if your issue persists.
~Christian