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Forum Discussion
FURRYe38
Feb 02, 2021Guru - Experienced User
New - Orbi RBR50 Router Firmware Version V2.7.2.104 Released
Security Fixes: Fixes security issues This firmware addresses security vulnerabilities. For more information about security vulnerabilities, visit https://www.netgear.com/about/security. Downloa...
- Feb 03, 2021I became aware of the latest firmware while browsing this forum. Neither the app nor the web interface indicated an available update. I downloaded the files via my computer and performed a manual update via the web interface -- one satellite first, then the other, then on to the router. (RBK50) In the past, I have had updates pushed out (only once); notices both on the web and app of firmware updates available; and updates that I found were released via this forum which I've manually installed (the latter seems to be the most frequent way I have updated firmware). Through all ways, I have never had the slightest issue with downloading and installing updated firmware.
Model3
Feb 05, 2021Initiate
Hi
Got RBR50 router, and 2 Satellits RBS50Y+RBS50. After the new update, there is no connection to the satellits. No able to manuel update, because there is no connection. See picture.
What to do??
alokeprasad
Feb 05, 2021Mentor
Pictures placed in-line takes time to be available. Attach it (at the bottom of the msg compose window).
First, don't use amy Orbi mobile app for anything important. The idea if using a tool that depends on Wifi to set up or troubleshoot WiFi is nuts!
Power off the satellites. Connect to the router with an ethernet cable and use the Orbi's web interface at orbilogin.net or 192.168.1.1 (it is documented in the manual and many places how to do this).
Check functionality of the router, its firmware version, connected devices.There is no point in proceeding until the router works correctly at its ethernet and wifi functions.
If the satellite(s) are not showing up in the Orbi router web interface, power them on one at ta time and see if they get connected. If not, factory reset the satellite and see if it connects to the router.
- TedNemoFeb 05, 2021Tutor
Thanks very uch for this. Problem is that I simply can't get into the router – even by ethernet. So have pretty much run out of options. I will give the ethernet one more try, fingers crossed.
- alokeprasadFeb 05, 2021Mentor
TedNemo wrote:Thanks very uch for this. Problem is that I simply can't get into the router – even by ethernet. So have pretty much run out of options. I will give the ethernet one more try, fingers crossed.
If you cannot access the router at orbilogin.net or 192.168.1.1 via ethernet cable after a factory reset, then it looks like a hosed hardware. Theoretically, that should be like setting up a new unit.
Force uploading via tftp after 30-30-30 reset is the only way out, if it works.
- FURRYe38Feb 06, 2021Guru - Experienced User
Were you able to get into the RBR?
Try this as a last resort:
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
Need to press the reset button for 30 seconds then release, then it send to PUT the command and upload the FW.Or:
https://github.com/jclehner/nmrpflash
TedNemo wrote:Thanks very uch for this. Problem is that I simply can't get into the router – even by ethernet. So have pretty much run out of options. I will give the ethernet one more try, fingers crossed.
- TedNemoFeb 06, 2021Tutor
Sadly, haven't managed to. Thanks for asking.
I think I may be reduced to ordering a replacement.
If so, am I right to think that as long as my (2) satellites aren't similarly damaged, they should work fine, no matter what firmware the new router comes with? Or would they have to have the same firmware?
Thanks