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Forum Discussion
FURRYe38
Feb 02, 2021Guru - Experienced User
New - Orbi RBR50 Router Firmware Version V2.7.2.104 Released
Security Fixes: Fixes security issues This firmware addresses security vulnerabilities. For more information about security vulnerabilities, visit https://www.netgear.com/about/security. Downloa...
- Feb 03, 2021I became aware of the latest firmware while browsing this forum. Neither the app nor the web interface indicated an available update. I downloaded the files via my computer and performed a manual update via the web interface -- one satellite first, then the other, then on to the router. (RBK50) In the past, I have had updates pushed out (only once); notices both on the web and app of firmware updates available; and updates that I found were released via this forum which I've manually installed (the latter seems to be the most frequent way I have updated firmware). Through all ways, I have never had the slightest issue with downloading and installing updated firmware.
vajim
Feb 08, 2021Master
Cubuff wrote:
Update Friday last via App. Unstable and network drops/ fails randomly. What can I do to correct?
revert back to previous firmware....
HTBruceM
Feb 08, 2021Guide
I have wired backhaul. After attempting 2.7.2.104 update, both of my satellites appeared at the same IP address (192.168.1.250) in the Orbi router "connected devices", under connected satellites. (problem right there..) However, none of my devices would connect to any Sat via WiFi. (Everything within range was connected directly to the router). The router itself appears to work. But the satellites went to the slow white pulsing ring and stay there forever.
Attempting a direct web connection to 250 results in "refused connection". Even after turning off one of the satellites (conflicting IP address).
So next I tried the TFTP update method on one of the Sats. Isolated on a dedicated PC ethernet connection with manual IP. TFTP would not work, no blocks were transmitted. The sat would configure itself to IP address 250. I could PING it from the PC. But I could not open it's web pages, and I could not upload the FW file via TFTP. Tried resetting the sat numerous times and no dice.
So both satellites are "stuck" with the slow pulsing white ring. I ran a WiFi scan utility on my phone, and I don't even see any WiFi at all coming from the satellite. So whatever the FW is doing, it hasn't gotten to the point where it enables WiFi yet.
Any suggestions for the next step, now that Netgear has broken my network?
- CrimpOnFeb 08, 2021Guru - Experienced User
HTBruceM wrote:So next I tried the TFTP update method on one of the Sats. Isolated on a dedicated PC ethernet connection with manual IP. TFTP would not work, no blocks were transmitted. The sat would configure itself to IP address 250. I could PING it from the PC. But I could not open it's web pages, and I could not upload the FW file via TFTP. Tried resetting the sat numerous times and no dice.
My experience with TFTP has been erratic. There seems to be a brief period after the device is powered on when it will respond to TFTP and when I missed that time slot, TFTP would not work. I would try more times.
- HTBruceMFeb 08, 2021Guide
"TFTP active window"... Yeah that makes some sense to me. I will continue to work in this solution.
The sats never get far enough to even enable the WiFi radios, and they won't update (or finish updating/booting) on the wired backhaul connection either.
TFTP seems to be my only path to unbrick these sats at this point.
- alokeprasadFeb 08, 2021Mentor
This is serious stuff: if the firmware update process leaves devices in "bricked" state.
How did you update the firmware? App? web interface?
Advice: create a new thread with descriptive subject. Better than adding to a long thread which is marked "solved"
- alokeprasadFeb 08, 2021Mentor
Work with 1 sat at a time (power off the other one).
Move the sat close (20 ft) to the router. Don't use wired backhaul, for now.
Factory reset the sat. Press the sync button on the base and sateliite to add it like a new device.
Does it get added to the network?
- HTBruceMFeb 08, 2021Guide
Sorry I updated my post with more info. The sat does not emit any WiFi; it's radios are not enabled. Trying to add it without the ethernet backhaul is pointless. Regardless, I have tried.
The instructions also say that if/when you press the SYNC button, the ring should go to some other color, but mine just stays slow pulsing white forever, no change.