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Forum Discussion
New - RBR50 / RBS50 Firmware Version 2.7.4.24 Released
New Features and Enhancements:
Admin password brute force attack prevention
Admin password strength enforcement
EU data analytics opt-out
Bug Fixes:
The backup config file i...
After upgrading to V2.7.4.24 on my RBR50 and RBRS50, we've had issues crop up 1-2 times a week where wifi stops working (from no internet while wifi is handshaking/advertising ssid), or where all internet traffic stops (with no issues at the cable router level). I've been rebooting the router and satellite to resolve. I see nothing in the logs indicating an issue. Prior to upgrading to this version, I had no issues. Is anyone else experiencing this? Very frustrating given I work from home and have to deal with these interruptions. This happens to all devices on network (MacOS, Win10, iOS and Roku). How can I troubleshoot? How can I schedule the devices to reboot nightly?
| Hardware Version | RBR50 |
| Firmware Version | V2.7.4.24 |
| GUI Language Version | V1.0.0.423 |
| Operation Mode | Router |
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Has a factory reset and setup from scratch been performed since last FW update?
jahlewis wrote:
After upgrading to V2.7.4.24 on my RBR50 and RBRS50, we've had issues crop up 1-2 times a week where wifi stops working (from no internet while wifi is handshaking/advertising ssid), or where all internet traffic stops (with no issues at the cable router level). I've been rebooting the router and satellite to resolve. I see nothing in the logs indicating an issue. Prior to upgrading to this version, I had no issues. Is anyone else experiencing this? Very frustrating given I work from home and have to deal with these interruptions. This happens to all devices on network (MacOS, Win10, iOS and Roku). How can I troubleshoot? How can I schedule the devices to reboot nightly?
Hardware Version RBR50 Firmware Version V2.7.4.24 GUI Language Version V1.0.0.423 Operation Mode Router