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Forum Discussion
FURRYe38
Apr 11, 2022Guru - Experienced User
New - RBR50 / RBS50 Firmware Version 2.7.4.24 Released
New Features and Enhancements:
Admin password brute force attack prevention
Admin password strength enforcement
EU data analytics opt-out
Bug Fixes:
The backup config file i...
DimitriM
Oct 18, 2022Aspirant
The RBR50 V2.7.4.24 apparently causes some SMTP delay issues.
I have an HP Laserjet MF that allows me to scan to email. It basically pushes the scan to an SMTP server. After upgrading to the 2.7.4.24 firmware, I noticed it that took 15-30 min (or more) to get a scan delivered to email. Issue happened with outlook, O365 and gmail (both with 2 step verification enabled/disabled). The HP Laserjet display showed that it keeps connecting to the SMTP server...
Problem disappeared when downgrading to V2.7.3.22.
Does somebody know what setting could be causing this issue? Or is this is a known V2.7.4.24 software/firmware issue?
Thanks
- FURRYe38Oct 18, 2022Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Did you factory reset and setup from scratch after applying v.24 FW to the system?
- DimitriMOct 20, 2022Aspirant
The ISP coax modem is a Compal CH7465LG HGW 3.0 (via Telenet / Liberty Global in Belgium).
No, I didn't perform a factory reset because I preferred not to through the hassle of reconnecting all devices etc.
Thanks
- FURRYe38Oct 20, 2022Guru - Experienced User
If you use same SSID name and password on the wifi settings after you factory reset the RBR, you wifi devices should re-connect automatically to the system. Even the RBS will reconnect.
- JeffgearOct 20, 2022VirtuosoHi Dimitri
I’m not sure this is the same workflow but I have an Epson inkjet on wifi only and can scan a document and select send to email from the printer front panel. There is no delay in the Epson scan applet popping up on my MacBook that is also on wifi and accepting the scanned document to be attached to an email that then sends without delay. I receive via my gmail email fine within a minute. I’m an on the 2.7.4.24 release.- JeffgearOct 20, 2022VirtuosoI can also from my phone (off and on the same wifi as the printer) send a photo via my Epson print service email or send an email with or without document attachments and it prints within a minute, albeit slowly. Interestingly though if I forward an email with HTML content like the Netgear community email update then I get an error in an email from Epson. CAUSE:
Your email had no printable content in the email body or any attachments.
I even get this if I add enter some text above the email to be forwarded. The Epson server must not like rich content and probably does this as a basic malware screening control.