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Forum Discussion
rhester72
Feb 28, 2017Virtuoso
New Alexa skill - does it work in AP mode or only router mode?
Subject pretty much says it all. Rodney
ScottJameson
Jun 14, 2017Initiate
I have the same issue with new Orbi and Amazon Dot. I set teh Orbi to AP mode, and altough you can turn remote access on and off via the phone add, it is greyed out via the web interface, and Alexa responds that she can't find the Orbi when i try to use one of the tree current commands, even thought eh Dot is connected to the Orbi. I called Netgear tech support, and they walked me through re-installing everything, resetting Amazon, Netgear online and router admin password, etc. they didn't ask or mention that it won't work in AP mode. Yes, firmware update please. Update should also enable Alexa to report on other aspects of the Orbi system, like signal strength, schedule, email notifcation on/off, internet status and adding an Orbi satellite in either router or AP mode.
DarrenM
Jun 20, 2017Sr. NETGEAR Moderator
Hello everyone
I have been looking into Alexa in AP mode and have a couple questions.
- Is Orbi (AP mode) behind another Netgear router?
- Is there any firewall setting in their root app?
- Do you have any port forwarding configuration?
DarrenM
- ScottJamesonJun 21, 2017Initiate
No, not behind another Negear router, no firewall or port forwarding on Orbi. Upstream is a Verizon/Frontier router, which has 5 public static IPs and port forwarding from these to internal IPs of servers. Amazon Dot is connected to Orbi, no other wireless APs on network.