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Forum Discussion
Nova17
Aug 06, 2020Aspirant
New Computer Wifi
I am throwing up the white flag here. Usually I can mange to figure out connectivity issues after some online troubleshooting. However, after a week of trying to figure this out...I'm begging for h...
- Aug 08, 2020
I don't want to jump the gun here...but I think I figured it out. After searching the web regarding my motherboard wifi, it appears simply changing a wifi configuration setting was all it took. If so, I'm going to take a cold shower and drink some wine.
Pic attached of the change from 802.11n/ac from ac to n. I feel both stupid and smarter at the same time.
I am about to reconfigure the Orbi since I (needlessly) factory reset it. Fingers crossed!
CrimpOn
Aug 07, 2020Guru - Experienced User
Nova17 wrote:To summarize, I had a new PC built with Windows 10 OS. The network adapter is an Intel Dual Band Wireless-AC 3168. Firmware is updated.
I have an Orbi RBR40 router (not in AP mode) and two satellites. Firmware is up to date, as far as I can tell from the app updates features. I tried the AP mode feature and then nothing in my house could connect to wifi, so I turned AP mode off. This is what should happen. If neither the modem nor the Orbi is a "router", then there is DHCP server on your network and devices cannot connect.
I am able to connect ethernet to both devices to log into their respective IP addresses and adjust settings. Nothing has done the trick.
The kicker is that every single device in my house has NO issue with connecting to the Orbi wifi network. Zero.
My assumption is that this custom PC is a laptop (not a desktop).
Does the Bluetooth function correctly?
Since everything else works, my hunch is there is something amiss with this adapter. There are a bunch of troubleshooting tips here:
Is there a User Forum for this Intel adapter?
The nice person who built the laptop probably tested the WiFi before handing it over, correct?
CrimpOn
Aug 07, 2020Guru - Experienced User
p.s. I am still getting used to the concept that laptops no longer include ethernet connections. My first question was going to be, "Does it work when wired to the Orbi."