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New Computer Wifi
I am throwing up the white flag here. Usually I can mange to figure out connectivity issues after some online troubleshooting. However, after a week of trying to figure this out...I'm begging for h...
I don't want to jump the gun here...but I think I figured it out. After searching the web regarding my motherboard wifi, it appears simply changing a wifi configuration setting was all it took. If so, I'm going to take a cold shower and drink some wine.
Pic attached of the change from 802.11n/ac from ac to n. I feel both stupid and smarter at the same time.
I am about to reconfigure the Orbi since I (needlessly) factory reset it. Fingers crossed!
I'm not familiar with what a "builder" network is, but yes, it has (at one point or another over the last 2 weeks) connected to the XFINITY network and Orbi network. However, the internet is not available. When I connect to Orbi, it takes about 10seconds before I see the "Connected, Secured" status. As soon as I try to access any URL, the internet connection is lost.
The antennas are not blocked. Not sure if it matters but I have an ASRock B450 motherboard. I did not realize it had an integrated network card...so I cannot even try to swap them out.
Nova17 wrote:I'm not familiar with what a "builder" network is, but yes, it has (at one point or another over the last 2 weeks) connected to the XFINITY network and Orbi network. However, the internet is not available. When I connect to Orbi, it takes about 10seconds before I see the "Connected, Secured" status. As soon as I try to access any URL, the internet connection is lost.
The antennas are not blocked. Not sure if it matters but I have an ASRock B450 motherboard. I did not realize it had an integrated network card...so I cannot even try to swap them out.
Sorry for the shorthand. "builder" is "the person who built the computer tried it at the shop using whatever WiFi was at the shop".
I am easily confused about "what happened". When the PC connected correctly in the basement (to Xfinity and Orbi), it got internet and "worked like it should", but when it came back upstairs it still "connects" but now does not get internet?
Ah! Yes, the builder claims wifi worked fine in his shop. Sorry, I'm a layman in this arena.
This past Sunday, I set the PC up in my room. I was able to see and connect to my Orbi wifi. However, I repeatedly received the "no internet connection" when trying to access any URL. No other device in the house had the issue, or has the issue currently. Everything else is connecting and streaming just fine.
I got fed up and relocated the PC to the basement, hardwired ethernet to update drives, windows updates, etc. Again, power cycled the network and PC, still no wifi. Then I reset the XFINITY gateway to factory settings and power cycled everything again. At that one point, in the basement, I was able to connect to either wifi (Orbi network and the XFINITY gateway, prior to bridge mode). I was elated.
Naturally, I relocated back upstairs (skipping along the way) and set everything back up. Within 5 minutes, bam, no internet connection.
I relocated back to the basement to attempt different approches with the connectivity of the enthernet cable. Nothing has solved the problem. I actually just went downstairs and uninstalled my dual band from device manager, restarted, updated drivers, restarted again.
Nova17 wrote:Naturally, I relocated back upstairs (skipping along the way) and set everything back up. Within 5 minutes, bam, no internet connection.
What frustration!
Does your Orbi have "Access Control" activated?
Are we now in the basement and it doesn't connect to either Xfinity or Orbi? (or, it "connects" but has no internet?)
Quite frustrating, haha! Your assistance is greatly appreciated.
The PC is hardwired via ethernet through the Orbi, which is connected via ethernet to the XFINITY gateway (in bridge mode). When connecting to the Orbi network, it will take about 5-10 seconds and show a "connected. secured." status, which is normal. As soon as I open Chrome and try to access any URL, bam, "no internet connection". Then the wifi status shows "not connected. secured."