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New Computer Wifi
I am throwing up the white flag here. Usually I can mange to figure out connectivity issues after some online troubleshooting. However, after a week of trying to figure this out...I'm begging for h...
I don't want to jump the gun here...but I think I figured it out. After searching the web regarding my motherboard wifi, it appears simply changing a wifi configuration setting was all it took. If so, I'm going to take a cold shower and drink some wine.
Pic attached of the change from 802.11n/ac from ac to n. I feel both stupid and smarter at the same time.
I am about to reconfigure the Orbi since I (needlessly) factory reset it. Fingers crossed!
At a loss again. I am still hardwired into the Orbi via ethernet. All morning I have had no issue access the Orbi router settings via 192.168.1.1. At the moment, I am getting "this site can't be reached." I have not done anything since disabling the daisy chain feature.
Also, I determined that the PC wifi will work without issue via my father-in-law's iPhone hotspot network.
I cannot narrow down if it's the PC or the network settings.
Sounds to me like your Orbi Router is not connected to your ISP modem/router. When you are in the Orbi web page, clicki on Internet. How is it set up? Is all the information filled in correctly?
| Account Name (If Required) | Orbi-Family-Rm |
| Domain Name (If Required) | |
| Internet IP Address | |
| Get Dynamically from ISP | |
| Use Static IP Address | |
| IP Address | . . . |
| IP Subnet Mask | . . . |
| Gateway IP Address | . . . |
| Domain Name Server (DNS) Address | |
| Get Automatically from ISP | |
| Use These DNS Servers | |
| Primary DNS | . . . |
| Secondary DNS | . . . |
| Third DNS | . . . |
| Router MAC Address | |
| Use Default Address | |
| Use Computer MAC Address | |
| Use This MAC Address |
Screenshot attached. I might be going mad. I swear I changed these settings to "Get Dynamically from ISP" but they seem to have reverted to static. I assume these should be changed and saved? I will say, I'm 99% sure I was having this same issue when the DHCP was active. Does Orbi have the capability to automatically change this setting? I assume the answer is no.
It depends on how you have your ISP modem/router configuration.
Mine is set to IP address Get Dynamically from ISP, DNS Get automatically from ISP.
My Orbi is set as a router,as my ISP modem only distributes the one IP address from the provider.
Make sure your DHCP server is disabled on your ISP modem/router. Otherwise change your Orbi to AP mode.
Have you factory reset the Orbi and started from the beginning? Orbi is real good at detecting what the ISP modem is offering and configuring itself accordingly.
As of now, I have my ISP gateway set to bridge mode and the Orbi in router mode. I am wondering if it is worth turning off bridge mode on the ISP gateway and turning on AP mode on the Orbi.
This past Sunday I did factroy reset both Orbi and the ISP gateway. I thought that solved the issue but as soon as I relocated my PC back to my room, back to square one.
Are you sure you followed the below link to configue bridge mode on your Xfinity router?
At this point I would start from scratch
Disconnect the Orbi and turn it off
Then reset the Xfinity and re-configure and follow below link instructions.
https://www.xfinity.com/support/articles/wireless-gateway-enable-disable-bridge-mode
Factory reset the Orbi system
Connect the Orbi router to the Xfinity router
Use the Orbi app and follow the instructions to configure your Orbi router
Continue to setup the Orbi satellites in the same room as the Orbi router, then move them to your locations.
Your WIFI card supports 5G. So if you are not getting 5G, there may be an issue with the motherboard. I would check your bios settings or contact the manufacturer. I would test to see if you can connect 5G on your Xfinity router to rule out a defective card.
I will likely be trying these options today as well.
