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Forum Discussion
New Customer needing Customer Support but no number given
I'm a new customer (as of yesterday). Registered my product, which shows in my account as registered with 90-days of full tech support, but I cannot access a phone number or even chat option. I'm REALLY frustrated and about to return the item if I can't get the tech support to help troubleshoot a problem with connecting it to my Fios Router. Help please. Purchased the RBK 22 model. Please provide a number or way to reach chat. s/n 59Y1825U006AB
1 Reply
You need to log into MyNetgear and dig around to contact support for your registered products.
https://www.netgear.com/mynetgear/portal/mySupport.aspx
You might be better off posting the details of your issue here and seeing if someone can help.