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  • dethier1958's avatar
    dethier1958
    Guide
    Dec 26, 2016

    I just bought an Orbi system, and updated to 1.4.0.18 during the setup process. Now that I have everything set up, I'm getting really good wifi speeds, right up to the limit of my internet connection (about 120 Mbps) even down in the basement where my Roku and Apple TV are. Very happy about that!

     

    One glitch that seems fairly consistent. When I log into the admin web site from my iMac (connected by ethernet to the Orbi base station, with a static IP address), most admin functions seem to work fine. But when I try to view connected devices, quite often I get an error that I am currently logged in from another device. I'm not. I also sometimes get an error that there is another device on my network with the same IP address. But again, there is not.

     

    This only happens using the web interface. The Genie app is able to see the connected devices without any errors. 

     

                                       Currently logged in.png

    • DarrenM's avatar
      DarrenM
      Sr. NETGEAR Moderator
      Dec 28, 2016

      Hello dethier1958

       

      This is a odd issue is it just on your main PC or any device when using the web login?

       

       

      DarrenM

      • dethier1958's avatar
        dethier1958
        Guide
        Dec 28, 2016

        I solved the problem by changing the static IP address of my computer. Not sure why that fixed it. But I have a hunch. 

         

        I originally set up the Orbi from this computer, connected to the router by ethernet, with a static IP address of 192.128.1.250 ... And almost every time I tried to list the attached devices in the web interface, I would get that message about another device being logged in. Other pages in the web interface seemed okay. When I used another computer on my network, also connected to the router by ethernet, but with a different static IP address, no problem.

         

        So I tried changing my IP address to 150, then later to 251. I have not had that problem since. So I wonder if setting the router up with a computer with a static IP address caused some kind of problem where the router remembers that IP address, or creates some process using that IP address, which then conflicted with my computer's IP address. Because, along with this error, I would sometimes get an error from my computer saying there was another device on the network with the same IP address.

         

        So seems like some sort of glitch in the firmware possible related to initial set up from a computer with a static IP address.

    • JMU1998's avatar
      JMU1998
      Luminary
      Dec 29, 2016

      Seems to me that 1.4.0.18 release is not stable for iOS devices too many instability issues with this Firmware and iOS based devices,  the 1.4.0.16 was more stable, lets see what Netgear does in the next Firmware to address this instability.