New Firmware 2.3.5.30

gr8sho
Virtuoso
Jul 13, 2019
chuydv wrote:
I updated the firmware through the app and seems to connect fine to the internet, but (there is always a but)... now I am unable to connect to the Orbi App and the only way is to access remotely. Additionally my wired conection to Orbi is not recognized and connects it automatically to my spectrum modem, so I cannot access to routerlogin.com.

Does anyone have seen this? I hate to reset and connect again 20+ devices again. Ugh
This is the archtypical concern that some of us have, Which is to say that the in place update when carrying over changed settings from stock leaves the system in a state where seemingly strange behaviors are observed, at which point the only viable recourse is to factory reset and clear out the entire network which can take hours of time to do correctly in a large family home.
FURRYe38
Guru - Experienced User
Jul 13, 2019
What is the Mfr and model# of the ISP modem the NG router is connected too?
Try orbilogin.com for Orbi web page.

chuydv wrote:
I updated the firmware through the app and seems to connect fine to the internet, but (there is always a but)... now I am unable to connect to the Orbi App and the only way is to access remotely. Additionally my wired conection to Orbi is not recognized and connects it automatically to my spectrum modem, so I cannot access to routerlogin.com.

Does anyone have seen this? I hate to reset and connect again 20+ devices again. Ugh
- Chp66
  Aspirant
  Jul 13, 2019
  Updated firmware manually through the iOS app. WiFi was dropping on and off. Did factory reset on router and satellites. WiFi still continues to drop and come back up. No problems before update.
  - Chp66
    Aspirant
    Jul 14, 2019
    I downgraded the firmware to 2.3.1.58. Problem has been corrected. WiFi not dropping any more.
- chuydv
  Aspirant
  Jul 13, 2019
  
  I have a Orbi RBR40 connected to a Wave 2 - RAC2V1S Sagemcom
  The cable modem is an Ubee eMTA , Model: E31_2V1
  I have it connected the Orbi to the Spectrum Router because when I got this new modem/router from spectrum it didn't work directly Orbi with the Cable Modem.
  
  FURRYe38 wrote:
  What is the Mfr and model# of the ISP modem the NG router is connected too?
  Try orbilogin.com for Orbi web page.
  
  chuydv wrote:
  I updated the firmware through the app and seems to connect fine to the internet, but (there is always a but)... now I am unable to connect to the Orbi App and the only way is to access remotely. Additionally my wired conection to Orbi is not recognized and connects it automatically to my spectrum modem, so I cannot access to routerlogin.com.
  
  Does anyone have seen this? I hate to reset and connect again 20+ devices again. Ugh
  - FURRYe38
    Guru - Experienced User
    Jul 14, 2019
    Modem Combo Units:
    This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
    Couple of options,
    1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
    2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
    3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
    chuydv wrote:
    
    I have a Orbi RBR40 connected to a Wave 2 - RAC2V1S Sagemcom
    The cable modem is an Ubee eMTA , Model: E31_2V1
    I have it connected the Orbi to the Spectrum Router because when I got this new modem/router from spectrum it didn't work directly Orbi with the Cable Modem.
    
    FURRYe38 wrote:
    What is the Mfr and model# of the ISP modem the NG router is connected too?
    Try orbilogin.com for Orbi web page.
    
    chuydv wrote:
    I updated the firmware through the app and seems to connect fine to the internet, but (there is always a but)... now I am unable to connect to the Orbi App and the only way is to access remotely. Additionally my wired conection to Orbi is not recognized and connects it automatically to my spectrum modem, so I cannot access to routerlogin.com.
    
    Does anyone have seen this? I hate to reset and connect again 20+ devices again. Ugh

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