New Firmware 2.3.5.30

FURRYe38
Guru - Experienced User
Jul 16, 2019
Hard to tell. New systems usually come with old FW and there is a couple of intermediate builds that have to be applied first before setting to the latest. Possible that the system was doing this and eventually got updated however needed a power cycle to clear it all out.

Is the system working now after the power cycle? If not, try a factory reset on the RBR and power OFF the ISP modem for 30 seconds then back on then walk thru the setup wizard with a wired PC with the RBR...
alghawi wrote:
ok just bought new one. updated via app. everything is fine. but lost internet connection after 20min. tried everything still the issue prisist. the only solution right now is to turn the router off and on again. any fix
- alghawi
  Aspirant
  Jul 17, 2019
  Hi ty for the reply.
  
  I'm not sure what happened. Its now working fine and no issue.
  The only thing I remember doing is shutting down my other Netgear xr700 that was connected to it and I went to sleep. Woke up and orbi was working fine.
  
  When I go back home I will switch on xr700 and see if it has anything to do with orbi internet disconnection
  - Monti9901
    Aspirant
    Jul 17, 2019
    Even after a full factory reset i am still having issues the wifi. It keeps going on and off, the devices are losing, then coming back, every 1-2mins. It's all default, apart from the WiFi name. Any ideas? This happens even without the satellites being on.
ekhalil
Master
Jul 17, 2019
alghawi wrote:
ok just bought new one. updated via app. everything is fine. but lost internet connection after 20min. tried everything still the issue prisist. the only solution right now is to turn the router off and on again. any fix
alghawi When this happens, does the Router's top LED turn magenta? Also can you please check the ISP Lease time in the web GUI under >> ADVANCED >> ADVANCED Home >> CONNECTION STATUS >> and check the displayed Lease Obtained and Lease Expires values when this issue happens
- alghawi
  Aspirant
  Jul 17, 2019
  No light on top of the router.
  - CrimpOn
    Guru - Experienced User
    Jul 17, 2019
    alghawi wrote:
    No light on top of the router.
    This may not be relevant, but I had a mysterious experience with Spectrum cable this week. I noticed web pages not loading and looked over at the Spectrum modem. The "Online" LED was white instead of blue. My phone switches from WiFi to LTE and a web search turned up an outage in several nearby cities (including mine).
    
    The goofy part is that the Orbi ring never showed anything. No magenta. No flashing. Nothing! My hypotheses is that (a) the Orbi had an IP address already from the modem, and (b) the ethernet connection between the two was still up, so the Orbi was "just waiting." (for about an hour as it turned out).
    
    I have no solution for your problem, except that we cannot count on the Orbi to "turn red" when something is wrong with the internet connection.

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