NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
New Firmware 2.3.5.30
Just updated my Orbi to 2.3.5.30. Seems stable so far. I see few "ads" for the Orbi app and links for app download in the web GUI. Otherwise I could not see much more new things. I'm keeping to loo...
Keep in contact with here there.
Good Luck.
OKinNJ wrote:Yes, responded to Blanca a couple days ago.
Thanks
UNBELIEVEABLE!!, Your're on your own, after 90 days, netgear, doesn't provide direct tech support unless you give then more $$$$, their app doesn't work, updates don't upload, etc. dont buy netgear at all, go w/ google or other brand.
pablohoney wrote:
Email patrick.lo@netgear.com directly with your issue and he’ll get someone to help you out.Thank you, but no, I will add my information here and that's it. Most tech products seem to have a take it or leave it approach and it's increasingly obvious to me. Not going to pursue some trouble ticket that leads nowhere. These things will be remembered when it's time for the next buy decision.
- I hear ya and do agree that some tech companies do have that approach these days. My ticket is with a level 3 tech and they have taken the debug logs off both my main Orbi and satellite which they are analysing. It’s worth a shot.
You may be mistaking my meaning for some fear of engaging the support team. That's not it at all. I'm just reasonably content I was able to update firmware without a factory reset and half a day of work getting things working again. Glass is half full.
