NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
New Firmware 2.3.5.30
Just updated my Orbi to 2.3.5.30. Seems stable so far. I see few "ads" for the Orbi app and links for app download in the web GUI. Otherwise I could not see much more new things. I'm keeping to loo...
I want to follow up on this, especially for anyone who lands here for the same reasons I did.
I finally had enough w/this Orbi garbage that simply doesn't work and went out and bought Google WiFi Home System. It's about the same price, so not cheap, but what a difference!!!! Seriously...I did end up calling support, but get this...they actually have their phone number easy to find. And someone actually answered! And, they actually took the time to get it all set up and running smoothly!
The Google WiFi system is leagues above Netgear and Orbi. Seriously. It's better hardware and the support was amazing...absolutely top-notch. I literally spent months going back and forth w/Netgear support, almost exclusively through their web-based ticket system, and the second my 90 days was up they closed my case w/no way of re-opening it. F-U Netgear...I will never, ever buy your products again and I will yell it from the top of every mountain I can to everyone I know in the tech industry to completely avoid you. What am I going to do with these useless Orbi devices now? Good bye and good ridance.
Goteborg wrote:I want to follow up on this, especially for anyone who lands here for the same reasons I did.
I finally had enough w/this Orbi garbage that simply doesn't work and went out and bought Google WiFi Home System. It's about the same price, so not cheap, but what a difference!!!! Seriously...I did end up calling support, but get this...they actually have their phone number easy to find. And someone actually answered! And, they actually took the time to get it all set up and running smoothly!
The Google WiFi system is leagues above Netgear and Orbi. Seriously. It's better hardware and the support was amazing...absolutely top-notch. I literally spent months going back and forth w/Netgear support, almost exclusively through their web-based ticket system, and the second my 90 days was up they closed my case w/no way of re-opening it. F-U Netgear...I will never, ever buy your products again and I will yell it from the top of every mountain I can to everyone I know in the tech industry to completely avoid you. What am I going to do with these useless Orbi devices now? Good bye and good ridance.
Good luck. No company/network device is immune to firmware update glitches. As error prone as NGs FW update history has been, they have made an effort to appease their end users with somewhat controlled releases. I hope you weren’t one that was looking to squeeze one more drop of speed bit or just curious as to what the next FW would do for your network.
Check back and let us know how you fared with Googles FW updates and procedures. Adios....
Goteborg wrote:.......
The Google WiFi system is leagues above Netgear and Orbi. Seriously. It's better hardware and the support was amazing.........
I would agree that Google's Support is better, but hardware-wise, Orbi is way more advanced and powerfull than Google Wifi:
- Orbi has a dedicated backhaul that Google Wifi does not have. So the same wifi channels are shared between devices and the backhaul. Orbi has 3 separated wireless links, while Google Wifi has only one.
- Throughput (Performance): Orbi has AC3000 (RBR50) and AC2200 (RBR20 and RBR40), while Google Wifi can only support AC1200.
- In Google Wifi, you have to have internet connected to change any setting, which can be sometimes not practical.
Goog luck!
