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Forum Discussion
New Firmware 2.3.5.30
Just updated my Orbi to 2.3.5.30. Seems stable so far. I see few "ads" for the Orbi app and links for app download in the web GUI. Otherwise I could not see much more new things. I'm keeping to loo...
It's best to start by doing a factory reset on the system and setup from scratch after updating FW.
FURRYe38 I have a question for you. I noticed you have a lot of experience with the ORBI and your advise would be much appreciated.
I have an ORBI RBR50 with one satelite RBS50
I have followed your suggestions from other posts disabled Daisy chain, set it to 40hz only, MIMO and so on. It works great without disconnects perfectly, except when my ISP goes down and then back up. That disconnects start all over. When I send out a ping through command prompt lets say ping www.ibm.com -t.. After lets say the 10th try, the ping would either go above 1000ms or straight up Request Time out and then back to normal and after few more pings does the same thing. Now the only way I have found for it to work is if I turn off my modem, router and sat, and then turn on the modem, wait till I get a couple of lights out of 4, turn on the rbr50, wait till it turns on and start blinking as if it is trying to sync and then turn on the satallite. If I don't follow it through exactly, I have to redo it all over again. Any suggestions?
P.S I have done factory reset and it works until the power goes out or the ISP is having issues and it does it all over again
What is the Manufacturer and model of the ISP modem? Built in router here or stand alone modem only?
Kind of sounds like the ISP service line needs to be looked into.
I would download pingplotter.com and install on a wired PC. Connect it directly to the ISP Modem with out the RBR online. Run some plots to pingplotter.com and let it run for a while if you can. See if it picks up any errors or Pack Loss along the way.
Ensure your ISP as checked the service line up to the ISP Modem.
If a cable modem, be sure to use good quality RG6 coax cabling.
Ensure there are no coax cable line splitters between the ISP service box and the modem.
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
MishoA wrote:FURRYe38 I have a question for you. I noticed you have a lot of experience with the ORBI and your advise would be much appreciated.
I have an ORBI RBR50 with one satelite RBS50
I have followed your suggestions from other posts disabled Daisy chain, set it to 40hz only, MIMO and so on. It works great without disconnects perfectly, except when my ISP goes down and then back up. That disconnects start all over. When I send out a ping through command prompt lets say ping www.ibm.com -t.. After lets say the 10th try, the ping would either go above 1000ms or straight up Request Time out and then back to normal and after few more pings does the same thing. Now the only way I have found for it to work is if I turn off my modem, router and sat, and then turn on the modem, wait till I get a couple of lights out of 4, turn on the rbr50, wait till it turns on and start blinking as if it is trying to sync and then turn on the satallite. If I don't follow it through exactly, I have to redo it all over again. Any suggestions?
P.S I have done factory reset and it works until the power goes out or the ISP is having issues and it does it all over againI have Spectrum 400mbps package,using my own cable modem, Netgear CM500, and it worked without any issues when I used it with my NETGEAR Nighthawk X4S - AC2600. I had to replace it because of the range. Definitely the range between the rbr50 and rbs50 is about 30 feet or slightly more and the sq footage of the house is about 3150. I tried setting the channel to 1, 6 and 11 for the 2.4 ghz for the wireless devices but the thing is that I am plugged in directly to my satellite with an ethernet cable and was seeing the disconnects. I will do as you suggest connecting directly to the modem and try out pingplotter. Also, definitely no splitters or anything like that.
Are you seeing problems with a wired PC connected to the RBR?
MishoA wrote:I have Spectrum 400mbps package,using my own cable modem, Netgear CM500, and it worked without any issues when I used it with my NETGEAR Nighthawk X4S - AC2600. I had to replace it because of the range. Definitely the range between the rbr50 and rbs50 is about 30 feet or slightly more and the sq footage of the house is about 3150. I tried setting the channel to 1, 6 and 11 for the 2.4 ghz for the wireless devices but the thing is that I am plugged in directly to my satellite with an ethernet cable and was seeing the disconnects. I will do as you suggest connecting directly to the modem and try out pingplotter. Also, definitely no splitters or anything like that.
MishoA wrote:It works great without disconnects perfectly, except when my ISP goes down and then back up. straight up
I've seen something like this before with a personally owned modem. Unfortunately was never able to resolve it. Do you have option to put the modem and RBR50 on UPS power. This would only prove that power cycling the modem is or isn't causing the problem.
gr8sho wrote:
MishoA wrote:It works great without disconnects perfectly, except when my ISP goes down and then back up. straight up
I've seen something like this before with a personally owned modem. Unfortunately was never able to resolve it. Do you have option to put the modem and RBR50 on UPS power. This would only prove that power cycling the modem is or isn't causing the problem.
Hmm. I don't have one but I can probably get one and see. Thanks!
MishoA wrote:
gr8sho wrote:
MishoA wrote:It works great without disconnects perfectly, except when my ISP goes down and then back up. straight up
I've seen something like this before with a personally owned modem. Unfortunately was never able to resolve it. Do you have option to put the modem and RBR50 on UPS power. This would only prove that power cycling the modem is or isn't causing the problem.
Hmm. I don't have one but I can probably get one and see. Thanks!
Been testing with V2.5.0.38 since it came out and haven't had disconnects since. My isp was down for a few minutes, came back and had no issues like I usually do. I also tried unplugging just the router and plugging it back in, which usually would cause the disconnects if I don't restart the modem and satalite as well. Finally it is working as it was supposed to!!!
