NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Random12
Jun 19, 2017Apprentice
New firmware released 1.11.0.20
Some people were saying the 1.11.0.N beta was helping with a lot of issues. There is a new version released, but the release notes don't list any fixes. Has anybody tried the new version to see if it...
- Jul 11, 2017
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
toddcarothers
Jun 22, 2017Tutor
So the 1.11.0.20 toasted my Orbis... I had to get new devices (NETGEAR I am sending the old ones back). So I have 1 router and 3 satelittes. They had 1.4.x.x on them... I went to update to 1.11.0.20... As the directions said I manual updated... but or some reason the router updated itself.... Now I can't see the sateleites... what to do?
Flash008
Jun 22, 2017Luminary
Ask Netgear of they have a recovery tool.
I know ASUS has a tool that can take a bricked device and force-reload firmware onto it, but it only works for ASUS devices.
I don’t know if Netgear has this ability.
Understand that ASUS is a very OPEN company and allows third-party firmware to be used. Hence, they have this tool to save those who are in your shoes.
Another thing to try, is to plugin the sats via Ethernet and see if they take IPs. Login to the sats directly, and re-apply the firmware.
I had a beta do the same to me a while ago (sats would not re-connect). Needed to connect my laptop directly to the Sat and reload the firmware.