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Forum Discussion
FURRYe38
Oct 21, 2019Guru - Experienced User
New Firmware v2.5.0.38
All RBK 5 series Orbi's. FW not yet available on the download site for manual installation... Please perform a BACKUP configuration to file. Then update the RBS first then RBR lastly. Factory re...
- Oct 26, 2019
Yes
mhalla
Oct 27, 2019Aspirant
Still need to try factory reset but my RBR50 is no longer able to obtain an IP address via DHCP from my ISP. It will however obtain an IP address if I insert my old Belkin wifi/router between the RBR50 and the cable from my ISP's hardware. What did Netgear do that my ISP will no longer assign it an IP address. My ISP told me other people are having the problem as well and I need to contact Nextgear support.
Hoping the factory reset solves the problem but why should that be necessary with a firmware update?
SW_
Oct 27, 2019Prodigy
mhalla wrote:Still need to try factory reset but my RBR50 is no longer able to obtain an IP address via DHCP from my ISP. It will however obtain an IP address if I insert my old Belkin wifi/router between the RBR50 and the cable from my ISP's hardware. What did Netgear do that my ISP will no longer assign it an IP address. My ISP told me other people are having the problem as well and I need to contact Nextgear support.
Hoping the factory reset solves the problem but why should that be necessary with a firmware update?
Glad to see this post. Can you set static IP address, which was assigned via ISP, for the Orbi? I wonder if static IP would resolve the DHCP release/renew issue with Orbi Router.
- mhallaOct 27, 2019Aspirant
Tried using static address previously leased to Belkin wifi/router but without success. I see Orbi is recognizing that address but there is no DNS server obtained automatically so no Internet access. Tried the static address along with the IP numbers for Googles public DNS (8.8.8.8 and 8.8.4.4) but still no go. Everything is fine if go back to inserting my Belkin wifi/router between my Orbi and the cable from my ISP's hardware.
- SW_Oct 27, 2019Prodigy
mhalla wrote:Tried using static address previously leased to Belkin wifi/router but without success. I see Orbi is recognizing that address but there is no DNS server obtained automatically so no Internet access. Tried the static address along with the IP numbers for Googles public DNS (8.8.8.8 and 8.8.4.4) but still no go. Everything is fine if go back to inserting my Belkin wifi/router between my Orbi and the cable from my ISP's hardware.
Only the IP address assigned/associated with Orbi mac-address will work. Otherwise, you can clone Belkin's mac-address and tell Orbi to use that mac-address instead of its own in order to use Belkin's IP address.