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Solved
New Firmware v2.5.0.38
All RBK 5 series Orbi's. FW not yet available on the download site for manual installation... Please perform a BACKUP configuration to file. Then update the RBS first then RBR lastly. Factory re...
Yes
Still need to try factory reset but my RBR50 is no longer able to obtain an IP address via DHCP from my ISP. It will however obtain an IP address if I insert my old Belkin wifi/router between the RBR50 and the cable from my ISP's hardware. What did Netgear do that my ISP will no longer assign it an IP address. My ISP told me other people are having the problem as well and I need to contact Nextgear support.
Hoping the factory reset solves the problem but why should that be necessary with a firmware update?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Have you powered OFF both ISP modem and RBR for 30 seconds then power ON The modem first and let it sync then power ON the RBR?
Mines been online since 4 days ago connected to a NG C7800 gateway modem in modem only mode.
mhalla wrote:Still need to try factory reset but my RBR50 is no longer able to obtain an IP address via DHCP from my ISP. It will however obtain an IP address if I insert my old Belkin wifi/router between the RBR50 and the cable from my ISP's hardware. What did Netgear do that my ISP will no longer assign it an IP address. My ISP told me other people are having the problem as well and I need to contact Nextgear support.
Hoping the factory reset solves the problem but why should that be necessary with a firmware update?
Nothing to report with respect to modem/mfr provided by my ISP. I have a fiber optic connection over which my local phone company provides my landline phone service and internet access. It is essentially a black box over which I have no control. Just an ethernet cable coming through the outside wall connected to the telco's hardware on the outside of the house.
FURRYe38 wrote:What is the Mfr and model# of the ISP modem the NG router is connected too?
Have you powered OFF both ISP modem and RBR for 30 seconds then power ON The modem first and let it sync then power ON the RBR?
Mines been online since 4 days ago connected to a NG C7800 gateway modem in modem only mode.
mhalla wrote:Still need to try factory reset but my RBR50 is no longer able to obtain an IP address via DHCP from my ISP. It will however obtain an IP address if I insert my old Belkin wifi/router between the RBR50 and the cable from my ISP's hardware. What did Netgear do that my ISP will no longer assign it an IP address. My ISP told me other people are having the problem as well and I need to contact Nextgear support.
Hoping the factory reset solves the problem but why should that be necessary with a firmware update?
Ok, Wanted to see what Modem or ONT you had. If this this is something thats not in your controll. I presume the ISP can ensure that it's running in bridged mode for you so that there isn't any router enabled in front of the RBR.
You can check this on the RBR by logging in to the RBRs web page and go to Advanced Tab. Look at the Internet Port box. Look under IP address. Should be a ##.##.###.### kind of address if there ONT is bridged, if not, it maybe a 10. someting or maybe a 172 or very least a 192.something address.
Can the ONT be powered off and back on by chance? Or rebooted by the ISP?
mhalla wrote:Nothing to report with respect to modem/mfr provided by my ISP. I have a fiber optic connection over which my local phone company provides my landline phone service and internet access. It is essentially a black box over which I have no control. Just an ethernet cable coming through the outside wall connected to the telco's hardware on the outside of the house.
FURRYe38 wrote:What is the Mfr and model# of the ISP modem the NG router is connected too?
Have you powered OFF both ISP modem and RBR for 30 seconds then power ON The modem first and let it sync then power ON the RBR?
Mines been online since 4 days ago connected to a NG C7800 gateway modem in modem only mode.
mhalla wrote:Still need to try factory reset but my RBR50 is no longer able to obtain an IP address via DHCP from my ISP. It will however obtain an IP address if I insert my old Belkin wifi/router between the RBR50 and the cable from my ISP's hardware. What did Netgear do that my ISP will no longer assign it an IP address. My ISP told me other people are having the problem as well and I need to contact Nextgear support.
Hoping the factory reset solves the problem but why should that be necessary with a firmware update?