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Forum Discussion
Celeri
Oct 12, 2018Star
New framework and wifi calling
Hello,
Since new framework, and with Circle enabled, wifi calling stopped working.
When i disable Cicle, everithing works well.
Do you have this problem (i live in France, with SFR as p...
Celeri
Oct 28, 2018Star
Nothing worked ! Still no access to WiFi calls...
Blanca_O
Oct 28, 2018NETGEAR Employee Retired
Hi Celeri
May I please know the following information:
- Carrier for Wi-Fi calling?
- Was it working before?
- Will it work if filtering level is set to NONE?
- Device/Phone affected?
We look forward to your response.
Regards,
Blanca
Community Team
- CeleriOct 28, 2018Star
- Carrier for Wi-Fi calling?
i live in France, with SFR as provider
- Was it working before?
Off course it was
- Will it work if filtering level is set to NONE?
YES
- Device/Phone affected?
3 iPhone
- ekhalilOct 29, 2018Master
For Wifi Calling to work, your device needs to be able to reach to certain addresses (Fully Qualified Domain Names FQDNs). It seems that Circle -for some reason- is blocking those FQDNs. Please check with your Wi-Fi Calling provider which FQDNs are needed so that you can set Circle to allow, examples should be like (I'm just putting SFR as an example, but the addresses can be something else, please check this with your operator):
- epdg.epc.sfr.net (to reach to the ePDG in the network)
- sentitlement2.mobile.sfr.net (for the Entitlement server, if any, used for multiple devices)