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Celeri's avatar
Celeri
Star
Oct 12, 2018

New framework and wifi calling

Hello,   Since new framework, and with Circle enabled, wifi calling stopped working. When i disable Cicle, everithing works well.   Do you have this problem (i live in France, with SFR as p...
Troubleshooting
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Oct 29, 2018

Seems like something with Circle in new FW is causing problems...

Blanca_O

Celeri wrote:

Hello,

 

Since new framework, and with Circle enabled, wifi calling stopped working.

When i disable Cicle, everithing works well.

 

Do you have this problem (i live in France, with SFR as provider)

 

Thxs !

 

Celeri's avatar
Celeri
Star
Nov 10, 2018

Any news about this problem ? For me it still does not work.

  • ekhalil's avatar
    ekhalil
    Master
    Nov 10, 2018

    Celeri Can you please test the following to confirm the theory that Circle is blocking the needed FQDNs from the phone to your operator:

    Can you please go to the Circle app, choose the user for which the device who have problems with wifi calling belongs to, select "Filter", then "Custom Filter", add sfr.fr and keep it as "Allowed".

    • Celeri's avatar
      Celeri
      Star
      Nov 12, 2018

      I

      ekhalil wrote:

      Celeri Can you please test the following to confirm the theory that Circle is blocking the needed FQDNs from the phone to your operator:

      Can you please go to the Circle app, choose the user for which the device who have problems with wifi calling belongs to, select "Filter", then "Custom Filter", add sfr.fr and keep it as "Allowed".


      tried but it does not change anything

      • ekhalil's avatar
        ekhalil
        Master
        Nov 13, 2018
        Celeri wrote:

        I



        tried but it does not change anything

        The domain sfr.fr was just a guess :), can you check with sfr what the real FQDN is? or please try other possible domains like sfr.com, sfr.net,.....

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Nov 10, 2018

    I would contact NG support about this if you can't seem to get it working correctly.

    Celeri wrote:

    Any news about this problem ? For me it still does not work.