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Dirk664's avatar
Dirk664
Follower
May 01, 2020

New Install Speed

I have installed the Orbi (Model RBR10), but the wireless speed on my computer (when I am right next to the main box or a satellite box) is 20-80mb.

I connected a LAN cable to the main Orbi and connect directly to my computer and still only getting 20-80mb.

Does anyone have any suggestions on what may be the issue?

 

2 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Please post about this over in the Orbi AC forum:

    https://community.netgear.com/t5/Orbi/bd-p/Orbi

     

    Good Luck. 


    Dirk664 wrote:

    I have installed the Orbi (Model RBR10), but the wireless speed on my computer (when I am right next to the main box or a satellite box) is 20-80mb.

    I connected a LAN cable to the main Orbi and connect directly to my computer and still only getting 20-80mb.

    Does anyone have any suggestions on what may be the issue?

     


     

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

    What is the mfr and model# of the LAN adapter in the PC? 
    Besure the PC is connecting at 1000Mbps to the RBR. 

     

    What is the size of your home? Sq Ft?
    What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

     

    What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?


    Dirk664 wrote:

    I have installed the Orbi (Model RBR10), but the wireless speed on my computer (when I am right next to the main box or a satellite box) is 20-80mb.

    I connected a LAN cable to the main Orbi and connect directly to my computer and still only getting 20-80mb.

    Does anyone have any suggestions on what may be the issue?