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Forum Discussion
DanInGA
Aug 11, 2023Tutor
New Intel NUC Computer - Cannot communicate with or ping some network IP devices
I recently purchased this device (device details below) as a replacement for an existing HP laptop I used as a home security and automation server. After full configuration, I have run into a ...
- Aug 14, 2023
I wish that was the issue, since I've had it set to "Private Network" since day one, that would have saved me a lot of time and aggravation.
So one thing that came to mind was that maybe the issue could be that I have the Netgear Router with an IP Reservation for this and 4 other computers. While it worked fine for the others, including the one this NUC is replacing, I though maybe something in the NUC does not handle that well. So I deleted the IP reservation, set the DHCP settings on the NUC to manual and assigned it the needed static IP there. Problem continued. Some devices were visible on the NUC, some where not. Hmmm...
Finally, I FOUND THE PROBLEM and temporary solution/workaround... Netgear Orbi's ACCESS CONTROL. I've always had access control enabled, and set to "Block all new devices from connecting". This allows new devices to connect to the WiFi, but then lists them as "Blocked" allowing you to either "Allow" or leave blocked if not recognized. I mean, who knew this could be the issue?!?! It is supposed to either block or allow the connection, not allow it and only let the device see some devices but not others.. Well, apparently, setting the Intel NUC's connection to "Allow" is not sufficient as it doesn't fully open all communication.
On a hunch, I figured I would try disabling access control completely, and suddenly all network devices were visible on the Intel NUC. To confirm, I enabled Access control again, the issue came back. Disabled, the issue was gone again.
So, that is my fix/workaround for now. I would still like to figure out a way to make the NUC's network connection work properly and fully with access control enabled, but for now, I'm happy to finally pinpoint the culprit.
If anyone knows of any setting, etc. that can correct this behavior, I welcome your input.
michaelkenward
Aug 13, 2023Guru - Experienced User
DanInGA wrote:
Agreed.. All is good with 3-4 other computers on the same network with the same other devices. The only issue is with the new computer so something definitely is as issue with it.
Any chance that it is the usual "public network" issue in Windows?
Windows likes to protect us from new networks that might be evil. In reality, it often shuts us out of safe networks.
One thought is that you could tell Windows that you are on a "private network".
- Network and Internet settings
- Properties
- Private
This has worked for me and others in the same boat.
DanInGA
Aug 14, 2023Tutor
I wish that was the issue, since I've had it set to "Private Network" since day one, that would have saved me a lot of time and aggravation.
So one thing that came to mind was that maybe the issue could be that I have the Netgear Router with an IP Reservation for this and 4 other computers. While it worked fine for the others, including the one this NUC is replacing, I though maybe something in the NUC does not handle that well. So I deleted the IP reservation, set the DHCP settings on the NUC to manual and assigned it the needed static IP there. Problem continued. Some devices were visible on the NUC, some where not. Hmmm...
Finally, I FOUND THE PROBLEM and temporary solution/workaround... Netgear Orbi's ACCESS CONTROL. I've always had access control enabled, and set to "Block all new devices from connecting". This allows new devices to connect to the WiFi, but then lists them as "Blocked" allowing you to either "Allow" or leave blocked if not recognized. I mean, who knew this could be the issue?!?! It is supposed to either block or allow the connection, not allow it and only let the device see some devices but not others.. Well, apparently, setting the Intel NUC's connection to "Allow" is not sufficient as it doesn't fully open all communication.
On a hunch, I figured I would try disabling access control completely, and suddenly all network devices were visible on the Intel NUC. To confirm, I enabled Access control again, the issue came back. Disabled, the issue was gone again.
So, that is my fix/workaround for now. I would still like to figure out a way to make the NUC's network connection work properly and fully with access control enabled, but for now, I'm happy to finally pinpoint the culprit.
If anyone knows of any setting, etc. that can correct this behavior, I welcome your input.
- CrimpOnAug 14, 2023Guru - Experienced User
Admire the perseverance. I have never enabled Access Control, and your experience confirms my position. I am as paranoid as anyone else (well, obviously not if Fox News is any indication), but If someone can crack my WiFi password, they are welcome to share my internet. (Internet search says it might take 4 billion years.)
- michaelkenwardAug 14, 2023Guru - Experienced User
CrimpOn wrote:
Admire the perseverance.
Indeed. Good detective work. But given the obscure nature of the problem, it isn't surprising that no one thought of that earlier.
- DanInGAAug 14, 2023Tutor
Indeed.. However, I use access control primarily as a simple way (without paying a subscription) to limit/restrict my pre-teens' tech/internet use especially when there are behavior issues. Use as external unauthorized access prevention is only secondary for me, and would not even be a thought if I wasn't in a high tech area surrounded by neighbors and teens that have nothing better to do and like to try their hand at hacking.
I've had Access Control enabled for over 4 years and 46+ devices, trouble-free until now.