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Forum Discussion
DanInGA
Aug 11, 2023Tutor
New Intel NUC Computer - Cannot communicate with or ping some network IP devices
I recently purchased this device (device details below) as a replacement for an existing HP laptop I used as a home security and automation server. After full configuration, I have run into a ...
- Aug 14, 2023
I wish that was the issue, since I've had it set to "Private Network" since day one, that would have saved me a lot of time and aggravation.
So one thing that came to mind was that maybe the issue could be that I have the Netgear Router with an IP Reservation for this and 4 other computers. While it worked fine for the others, including the one this NUC is replacing, I though maybe something in the NUC does not handle that well. So I deleted the IP reservation, set the DHCP settings on the NUC to manual and assigned it the needed static IP there. Problem continued. Some devices were visible on the NUC, some where not. Hmmm...
Finally, I FOUND THE PROBLEM and temporary solution/workaround... Netgear Orbi's ACCESS CONTROL. I've always had access control enabled, and set to "Block all new devices from connecting". This allows new devices to connect to the WiFi, but then lists them as "Blocked" allowing you to either "Allow" or leave blocked if not recognized. I mean, who knew this could be the issue?!?! It is supposed to either block or allow the connection, not allow it and only let the device see some devices but not others.. Well, apparently, setting the Intel NUC's connection to "Allow" is not sufficient as it doesn't fully open all communication.
On a hunch, I figured I would try disabling access control completely, and suddenly all network devices were visible on the Intel NUC. To confirm, I enabled Access control again, the issue came back. Disabled, the issue was gone again.
So, that is my fix/workaround for now. I would still like to figure out a way to make the NUC's network connection work properly and fully with access control enabled, but for now, I'm happy to finally pinpoint the culprit.
If anyone knows of any setting, etc. that can correct this behavior, I welcome your input.
DanInGA
Aug 14, 2023Tutor
Thank you. One of the first things I did was check for firmware updates for all devices in question, including the Netgear RBR50 and satellite and it showed up to date. I checked again just now and same.
As I would rather not be a beta tester for firmware, can you advise as to when this firmware update became available and why it does not show on the router firmware check?
FURRYe38
Aug 14, 2023Guru - Experienced User
Some FW updates are not pushed by NG and need to be manually updated thus won't be seen on the RBRs check FW option.
The version mentioned was released in February of this year and is available for download and manually updating: