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frodak99's avatar
frodak99
Follower
Apr 16, 2019

New internet provider and modem and Orbi won't connect

I had ATT as my internet provider, but when we moved they didn't provide service at my new address.  I got a new modem from Spectrum and their router.  I'd like to use my Orbi, but when I hook it up ...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Apr 18, 2019

Any progress on this? 

frodak99 wrote:

I had ATT as my internet provider, but when we moved they didn't provide service at my new address.  I got a new modem from Spectrum and their router.  I'd like to use my Orbi, but when I hook it up it blinks white and then instead of going solid white there is no light.  I can connect to the Orbi but there is no internet connection.  If I use the Spectrum router it connects and works right away, any guesses what I'm doing wrong?