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Forum Discussion
upsguyups
May 10, 2020Aspirant
new internet service
hello, i just switched internet providers, and was wondering do i need to factory reset my orbi. not sure if it matters, but we went from dsl to cable. im not using the service providers cable mode...
plemans
May 10, 2020Guru
Shouldn't have to but it might make install/setup go faster depending on how you had everything setup prior.
Some dsl devices were modem/router combo devices. Or require the orbi had specific settings for the internet connections.
You can go in and make sure the orbi is in router mode and that the internet settings are set properly.
Or start fresh with a new modem and router setup.
upsguyups
May 10, 2020Aspirant
ok, thank you. ill try it without a reset, and see what happens.
thanks again!