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Forum Discussion
dingoace10
Dec 16, 2020Aspirant
New iPhone Can't login to Orbi App
Just got a new iphone. Previous iPhone worked fine. I can get past the login screen, but can't get past verification. The push notification fails. I attempted to send verification emails to my login email but no emails have shown up (nothing in spam/junk folder). Thought it had to do with the email system filtering the email out so I logged into "MyNetgear" account and changed my login email to a different email address. The app allows me to login using the new email address BUT the verification email address is still the old email address. I have removed and reinstalled the app multiple times and the verification is still my old email address.
Any thoughts on how to fix the problem?
Thanks very much in advance!
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Please post about this in the Orbi app forum:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
Good Luck.