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dingoace10's avatar
dingoace10
Aspirant
Dec 16, 2020

New iPhone Can't login to Orbi App

Just got a new iphone.  Previous iPhone worked fine.  I can get past the login screen, but can't get past verification.  The push notification fails.  I attempted to send verification emails to my login email but no emails have shown up (nothing in spam/junk folder).  Thought it had to do with the email system filtering the email out so I logged into "MyNetgear" account and changed my login email to a different email address.  The app allows me to login using the new email address BUT the verification email address is still the old email address.  I have removed and reinstalled the app multiple times and the verification is still my old email address.

Any thoughts on how to fix the problem?

Thanks very much in advance!