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Forum Discussion
New Orbi - 5GHz slow for some devices
Set this up new Saturday, and while the 2.4GHz seems to work very well, the 5GHz is extremely slow and unstable for several devices. I have tried all the channels available and still having trouble ...
Firmware 2.3.1.60
2000 sq ft router and sat are at opposite ends of the home (unsure on exact distance)
Have tried 2.4 channels of 1, 6, and 11 with mixed results but not solved
Same with 5GHz channels
2 neighbors with wifi APs
Beamforming mimo enabled with no change in behavior
Daisy Chain, Fast Roaming, IPv6 and 20/40Mhz Coexistence disbaled with no apparent change in behavior
I have not done any wireless surveys; however, as I stated my old router's 5GHz works fine, just not enough range.
I wonder if the FireTV remotes are part of the problem with the 5GHz being unreliable on this new router. I should go look at the old one and see what the specs are for its 5GHz band and compare.
Would need to check distances if possible.
5Ghz on ORbi is very good. Unless something is not working right or there could be some interferences. Last resort maybe just a faulty system.
Would need to check with the Mfr to see what the specs are for these remotes. I don't think they should be interfering with 5Ghz.
How was the FW updated to v60? Auto update via UI or did you manually download the v60 files and load them manually?
Initially I used the auto-update when first setting it up. When I ran into issues I rolled it back to using two different older versions I read were stable (satellite, too) which introduced other behaviors and skewing my tests, so I decided to manually load the latest, factory reset, and troubleshoot from there.
Still looking to see if I can track down the FireTV information.
Thanks!
You say 5Ghz is slow for some devices, what devices are you seeing this with?
Yes, thats how I loaded my system and v60 is working here for me. Probably differences in devices though.
I ran across a reddit thread regarding older gen FireTVs creating havoc on 5GHz channels. When I get home I'm going to shut mine down and see if the problem goes away. Doesn't look like there's a way to change this, either. So if that's the issue I may be replacing my older FireTVs with newer versions that use Bluetooth. I will keep youi posted on the results.
In regard to devices that are having trouble - several. 3 Dell laptops, 1 custom desktop with TP-Link dual band NIC, 2 iPads, and 1 iPhone XR. Both my wife and I have LG V30s that seem unaffected.