NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

RedCab's avatar
RedCab
Guide
Jul 08, 2020

new Orbi install - frequent disconnects when using VNC

I just replaced an Asus router with Orbi RBK43    I sit at one computer with big monitors and use VNC to remote desktop share my laptop. The laptop is using a VPN connection back to my office   I...
CrimpOn's avatar
CrimpOn
Guru - Experienced User
Jul 08, 2020
RedCab wrote:

I sit at one computer with big monitors and use VNC to remote desktop share my laptop. The laptop is using a VPN connection back to my office

I'm getting frequent disconnects (like every 10 minutes) and the VNC has to re-establish connectivity to the laptop.

There is probably a reason behind not using VPN directly from the desktop to the office.

 

Where is the "disconnect" taking place?

  • On the laptop WiFi connection to the Orbi?
    i.e. the VPN connection fails at the same time?
  • Only on the VNC connection between laptop and desktop?