new Orbi install - frequent disconnects when using VNC

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.

Any Wifi Neighbors near by? If so, how many?

Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).

One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M9702

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RedCab wrote:

I just replaced an Asus router with Orbi RBK43 

 

I sit at one computer with big monitors and use VNC to remote desktop share my laptop. The laptop is using a VPN connection back to my office

 

I'm getting frequent disconnects (like every 10 minutes) and the VNC has to re-establish connectivity to the laptop.

 

This never happened with the ASUS router. Both computers are sitting within 5 feet of the Orbi router. The laptop connected by 5G and the desktop by wire.

 

Is there an Orbi setting that I'm missing that is causing these frequent disconnects?

 

Thanks!

 

 

 

 

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