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new Orbi install - frequent disconnects when using VNC
I just replaced an Asus router with Orbi RBK43 I sit at one computer with big monitors and use VNC to remote desktop share my laptop. The laptop is using a VPN connection back to my office I...
Firmware: up to date
ISP: Comcast
Modem: Arris TG862G
The laptop and desktop are in the same room. Laptop connected by 5G with clear line of site. Desktop is wired.
I'll try beamforming right away
I suspicious of the guest network I set up but will try things one at a time and see...
Note I said earlier that I never had any issue with my previous router.
What mode is your modem working in? It has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop