New Orbi Installation Fail

DId you power OFF the 6183 modem along with the RBR for 30 seconds, then power ON the modem first and let it sync, then power ON the RBR and walk thru the setup wizard with a wire connected PC? 

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BeckieStewart wrote:

I have a Netgear N900 Wireless dual band router that works fine within 1000 sq ft.

I want to extend my range to 3500 sq ft.

 

I bought the ORBI RBK23W/AC2200 unit.  I used mobile app and tried to install according to instructions on app.  But.....After I made connection to ORBI router and power supply, it just sits there.  The white light went through it's sequence and then went out.    My phone app is sitting on next and won't go pass this point.

 

So now I am reconnected to the N900 router and have a paperweight.  Any suggestions on connectivity to ORBI.

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