New Orbi RBR50/RBS50 Firmware Version 2.3.1.44

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FURRYe38 wrote:

Try a factory reset and setup from scratch. I've had zero issues with wifi dropping with v44 loaded. Others as well. Just need a factory reset and setup from scratch is all. 

 

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.

 

Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

 

Try enabling Beamforming and MIMO and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

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SBell wrote:

I've been having non stop wifi dropouts since this firmware update was pushed out. I have to restart the RBR50 and two RBS50 sattelites every 20-30 minutes just to get it to work for a little while. I've owned the Orbi for 1.5 years and have gone through multiple periods of huge dropout issues related to firmware updates. I dont have the time or patience to spend half a day trying to revert back to an earlier firmware version or trying to troubleshoot Netgear's shoddy hardware and software engineering. The only reason I've kept it this long is because it cost so much I wanted to at least get some use out of it before tossing it in the dumpster. Going to start looking for an alternative this time. It's not worth the constant hassle to keep the Orbi. Will definitely never buy a Netgear product again!

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Sorry, but none of this is helpful. "Just need a factory reset and setup from scratch is all."  I've been down that road each of the multiple times the Orbi has failed over the last year and a half and I'm done wasting time on it. Would you be fine with having to wipe and restore your phone each time it's updated? How about wiping and restoring your computer each time it's updated? Or any of your other electronics? It shouldn't require hours or days of troubleshooting to try and restore a working wifi setup everytime Netgear pushes a firmware update. 

And as far as "What size is your home? What's the distance...? How many neighbors...? etc." None of that changed, so it's completely irrelevant. The Orbi had been stable for a few months with no drop outs. The only thing that changed is that Netgear pushed a defective firmware update out, automatically updated my router, and made a mess of my wifi network. The issue is their firmware and not my set up.

I'm not going to waste an hour or two trying a reset that may or may or may not work. I'm going to use that hour or two to research and buy a new router from a company with better quality products and better customer service.

Well guys in the end i just took the option of factory resetting the Router & the Satellites over the weekend....

&& to my surprise everything works fine...no issues seen for the last 2 days

- NO Config Sync issue

- WiFi speed has improved drastically back to how it was before the latest FW update

Thank you for all your help guys

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SW_ wrote:

SBell wrote:

 

>> I've been having non stop wifi dropouts since this firmware update was pushed out...

 

If you are running out of things to try, give these settings a shot.  If you've already tried, then ignore.

    - Preamble Mode: Short Preamble

    - Disable Fast Roaming

 

Apply the changes and then reboot the Orbi router/Saltellites and wait for the Satellites to fully sync with the router by going to Firmware Update page to verify that the Satellites are not stuck in "Waiting for connection".  Next, verify that there's no wireless Collisions via http://192.168.1.1/RST_statistic.htm.

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Thanks for the advice, but as I stated earlier, I’m done wasting time trying to troubleshoot the Orbi system. I’m going to buy something from a different brand and write off the $600 I wasted on the Orbi. Good luck to everyone else trying to make the Orbi work as it should!

Preamble Mode: Short Preamble

What is Preamble Mode and where can settings be found?