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Forum Discussion

SW_'s avatar
SW_
Prodigy
Mar 22, 2019

New Orbi RBR50/RBS50 Firmware Version 2.3.1.44

Netgear is pushing out yet another a new Orbi firmware update.   Hopefully it's better than the last version v32.   Please share your experience.     Firmware Update ...
coretech51's avatar
coretech51
Tutor
Mar 24, 2019

I just did my 3rd or 4th reboot of my Orbi router since yesterday due to losing my connection to the internet (ISP). I thought this was happening as a result of updating my firmware to .32. I then discovered that my router and satellites had been updated to .44. Have anyone been having issues with losing their internet connection (ISP)? I use Fios and my router is connected directly to the gateway. 

HarryCo's avatar
HarryCo
Initiate
Apr 12, 2019

I noticed that after .44 my RBR50 reboots several time a day. At times, my 2 satellites do not reconnect. So, it could be that your symptom of "loosing Internet" comes from the rebooting. Keep a close eye. Nothing has worked for me so far. Good Luck

 

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Apr 12, 2019

    What is the Mfr and model# of the ISP modem the NG router is connected too?
    Is the Orbi system operating in Router or AP mode?

    has a factory reset and setup from scratch been performed since v44 was applied? 

    Did you update to v44 via the auto update feature or manually download and install the files? 


    What is the size of your home? Sq Ft?
    What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.

     

    What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?
    What WPA security modes are you using?

     

    Try enabling Beamforming and MIMO and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

     

    Try disabling the following and see:
    Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

     

    I saw 7+ days of up time with out any problems with the system I have. I'm now running in AP mode. 

    HarryCo wrote:

    I noticed that after .44 my RBR50 reboots several time a day. At times, my 2 satellites do not reconnect. So, it could be that your symptom of "loosing Internet" comes from the rebooting. Keep a close eye. Nothing has worked for me so far. Good Luck