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Forum Discussion
New Orbi RBR50/RBS50 Firmware Version 2.3.1.44
Netgear is pushing out yet another a new Orbi firmware update.
Hopefully it's better than the last version v32.
Please share your experience.
Firmware Update
...
so i am having the same issue and some of you guys. Recently purchased a refurb RBK50 unit with a satellite. At the initial setup, everything works fine, i see the satellite online and all the devices connected to it. Then when i log into the app again the next day or so the satellite shows offline. I logged into the orbi web portal and it does show that the satellite is online and even shows the devices connected to it.
Functionality wise, i can confirm that the wired devices connected to the satellite work without any issues. I also see the wireless devices connected to the satellite on the website but on the app i see them connected to the main router.
So what's going on? Should i just leave it be or get another unit? Can this issue be fixed? I am trying to figue out what my optimum (service provider) modem address is. I don't think i have access to that....anyone with Optimum online experience please chime in.
Thanks !
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?Is the Orbi system operating in Router or AP mode?
Logging to the mobile Orbi app or the Orbis web page with a browser?
Try disabling the following and see:
Daisy Chain
Dan407 wrote:
so i am having the same issue and some of you guys. Recently purchased a refurb RBK50 unit with a satellite. At the initial setup, everything works fine, i see the satellite online and all the devices connected to it. Then when i log into the app again the next day or so the satellite shows offline. I logged into the orbi web portal and it does show that the satellite is online and even shows the devices connected to it.
Functionality wise, i can confirm that the wired devices connected to the satellite work without any issues. I also see the wireless devices connected to the satellite on the website but on the app i see them connected to the main router.
So what's going on? Should i just leave it be or get another unit? Can this issue be fixed? I am trying to figue out what my optimum (service provider) modem router is. I don't think i have access to that....anyone with Optimum online experience please chime in.
Thanks !
both devices show version 2.3.1.44 on the app.
modem is Arris TM822
Orbi is in router mode. I tried the AP mode before and all hell broke loose. I finally had to reconnect my old router to get internet access and then redid the Orbi setup.
Im loggin into both the app and website. Website shows online with connected devices. App shows offline.
Daisy chain is off
Ok, your ISP modem is only a modem so no built in wifi and router here. Thus the Orbi needs to be in router mode when connected to the ISP Modem.
Ensure your app is up to date as well.
Might post about this in the Orbi app forum:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
Dan407 wrote:
both devices show version 2.3.1.44 on the app.
modem is Arris TM822
Orbi is in router mode. I tried the AP mode before and all hell broke loose. I finally had to reconnect my old router to get internet access and then redid the Orbi setup.
Im loggin into both the app and website. Website shows online with connected devices. App shows offline.
Daisy chain is off
