New Orbi RBR50/RBS50 Firmware Version 2.3.1.48

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rRamjet wrote:

Thanks.  The Orbi.net link takes me to  https://www.netgear.com/home/products/networking/orbi/orbilogin.aspx so that did not work.  192.168.1.1 did not resolve a page at all.

 

When I then hunted around on the Netgear troubleshooting page I found the default gateway IP to be 10.0.0.138 which then takes me to my Modem page not the Orbi page.   Very confusing.  

 

P.S.  This is the first time I have ever had a modem and wifi as seperate devices.  Normally I just login to the modem and everything is there.  I upgraded to Orbi to get better coverage.

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rRamjet , you received that link because you are not connected to your Orbi's network. Please ensure whatever device you are using is not on cellular service. Netgear has setup the link that way to alert you. That link should take you to your Orbi's interface nomatter if your Orbi's IP address is default or not. You did indicate to me that you're using Orbi as an Access Point, and not a router, so it seems to me that your configuration is off. Thus, create a seperate discussion for this so I may resolve this issue (that was it doesn't steer focus away from the point of why this thread your messaging on was started).

*UPDATE*: Upon further investigating, accessing the Orbi's web interface requires you to login into your modem and see what your Orbi's Access Point's IP address is. You will have to match your MAC address of your Orbi access point to the corresponding IP address shown in your modem's connected devices list. You configuration of the Orbi IS NOT WRONG (IT IS CORRECT)! A suggestion to you is to assign static IP addresses (via your modem's settings) to your Orbi Access Point and Satellites, so you can easily remember their IP address to manage and update them. I haven't setup Orbi in Access Point mode, so I did not know there was a difference.

Best,