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Forum Discussion

tweill's avatar
tweill
Aspirant
Oct 04, 2019

New Orbi Voice R40 not connecting with existing Orbi R50 network

I am having trouble adding the Orbi Voice to my existing Orbi system.  The Orbi app updated my firm ware prior to adding the Orbi Voice.  I go to add Satellite and it keeps telling me it can't be fou...
plemans's avatar
plemans
Guru - Experienced User
Oct 04, 2019

Which firmware are you running? 

version 1.0.0.36 works in extender mode.

Version 2.3.5.14 works in orbi mode. if you're using it with an orbi system, this is the firmware you should be running. I've got this same RBS40v running with a rbk53 system.