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Forum Discussion
New Orbi Voice R40 not connecting with existing Orbi R50 network
I am having trouble adding the Orbi Voice to my existing Orbi system. The Orbi app updated my firm ware prior to adding the Orbi Voice. I go to add Satellite and it keeps telling me it can't be fou...
For a non-tech person, how do I find the firmware for the R40 since I can't get it to connect?
I think someone had found that if you hardwire into the orbi satellites and they aren't connected to anything that their default ip address is 192.168.1.250. You can try that route.
Have you tried to sync using the app or even just using the hardwired sync buttons on the orbi units?
I've tried Synch and hardwiring the Orbi Voice with no luck
so you hardwired into the orbi voice and tried going to 192.168.1.250?
Another option you have is utilizing your free 90 days of support.....
to do so go to the top and click mynetgear. Register an account and then your device. From there you can access your support and potentially talk to someone to help walk you through it.
I've tried reaching support after uploading my Proof of Purchase and It hasn't worked.