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Forum Discussion
FURRYe38
Jul 06, 2021Guru - Experienced User
New RBK50/53 Series Firmware Version 2.7.3.22
Bug Fixes: Fixes the DNS query failure issue that occurs when traffic meter and daylight saving are enabled Security Fixes: This firmware addresses security vulnerabilities. For more informatio...
- Sep 23, 2021
Update from me on this firmware. After using sometime I was getting rpoblems with wired devices. These devices did no longer get connection. Power cycle of the (non managed) switch resolved the issue. Howerv it returned then suddenly I noticed that my Andorid S10 phone (latest firmware) did no longer get good connection to the Wifi (no internet and no data).
Switching off router and satellites did only fix it for a few minutes and then issues start re-occuring. Other HW also wired connected did not get any internet anymore.
Full reset of the system (by using the reset button on the back) and then restore fixed everything anf the system is working again. It looks like it corrupted somewhere.
Another great experience of Orbi. I decided to purchase another system and will sell this. Too many issues
FURRYe38
Aug 06, 2021Guru - Experienced User
What browser are you using? Try MS Edge or Firefox...
Besure to clear all browser caches before entering the web page.
Try a factory reset on the RBR and setup from scratch with out the RBS connected. Then try to load updated FW usnig the FW file.
You may want to keep v104 for now as well.
cdbarker wrote:
Hi
I have 3 RBS50 attached to my RBR50. I have successfully updated the satellites to FW v2.7.3.22 but the RBR50 itself won't update. Have tried to update via mobile app, web UI (using online and manual update) but cannot get the RBR50 updated. It's still on v2.7.2.104. I notice that I get an error 500 when I try to view the Access Control List menu option. I cannot see any attached devices either.
Can anyone please advise on a solution without reverting to a router reset?
Regards
Chris
cdbarker
Aug 07, 2021Guide
Thanks for the reply FURRYe38. I will try a different browser and clear the cache but I don't think that is the problem. The FW update must have failed when trying to apply changes to the ACL as this part of my config is inaccessible. I wanted to avoid the factory reset but that may be the only option on the face of it.
Any other non factory reset options would be much appreciated.
- FURRYe38Aug 07, 2021Guru - Experienced User
You might try to re-load FW manually using a web browser on the RBS and RBR.
However again, a factory reset and setup from scratch should be tried.
cdbarker wrote:
Thanks for the reply FURRYe38. I will try a different browser and clear the cache but I don't think that is the problem. The FW update must have failed when trying to apply changes to the ACL as this part of my config is inaccessible. I wanted to avoid the factory reset but that may be the only option on the face of it.
Any other non factory reset options would be much appreciated.
- cdbarkerAug 09, 2021Guide
Hi FURRYe38 , I cannot get the factory reset to work. Followed the NG video and had the amber light flashing after inserting a paper clip on my router and satellites but my current settings were not wiped/initialised.
I haven't tried the 30 second reset as yet and don't want to apply other 3rd party software (Voxels). Am I missing something here. Have also tried clearing cache on Google Chrome and Edge and a soft reset via Erase option but still no reset.
It does appear that NG have moved all of the decent coders onto the newer WiFi 6 products with the older Orbi products being neglected, hence the issues with ACL access and FW upgrades.
I'd be happy to just successfully do a factory reset now and start again. Any other suggestions? Your advice is appreciated btw.
- FURRYe38Aug 09, 2021Guru - Experienced User
Does the ERASE function work under Advanced tab/Admin/Backup?
I would disconnect the RBR from the ISP modem/ONT or any upstream router before you try this. Disconnect ALL other devices accept for 1 wired PC.
cdbarker wrote:
Hi FURRYe38 , I cannot get the factory reset to work. Followed the NG video and had the amber light flashing after inserting a paper clip on my router and satellites but my current settings were not wiped/initialised.
I haven't tried the 30 second reset as yet and don't want to apply other 3rd party software (Voxels). Am I missing something here. Have also tried clearing cache on Google Chrome and Edge and a soft reset via Erase option but still no reset.
It does appear that NG have moved all of the decent coders onto the newer WiFi 6 products with the older Orbi products being neglected, hence the issues with ACL access and FW upgrades.
I'd be happy to just successfully do a factory reset now and start again. Any other suggestions? Your advice is appreciated btw.