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Forum Discussion
FURRYe38
Jul 06, 2021Guru - Experienced User
New RBK50/53 Series Firmware Version 2.7.3.22
Bug Fixes: Fixes the DNS query failure issue that occurs when traffic meter and daylight saving are enabled Security Fixes: This firmware addresses security vulnerabilities. For more informatio...
- Sep 23, 2021
Update from me on this firmware. After using sometime I was getting rpoblems with wired devices. These devices did no longer get connection. Power cycle of the (non managed) switch resolved the issue. Howerv it returned then suddenly I noticed that my Andorid S10 phone (latest firmware) did no longer get good connection to the Wifi (no internet and no data).
Switching off router and satellites did only fix it for a few minutes and then issues start re-occuring. Other HW also wired connected did not get any internet anymore.
Full reset of the system (by using the reset button on the back) and then restore fixed everything anf the system is working again. It looks like it corrupted somewhere.
Another great experience of Orbi. I decided to purchase another system and will sell this. Too many issues
FURRYe38
Aug 13, 2021Guru - Experienced User
Has a power off for 1 minute then back ON with the ISP modem and Orbi system been performed since last update?
What browser are you using? Try MS Edge, FireFox or Opera?
Last resort would be a factory reset and setup from scratch.
PSUHammer wrote:
After upgrading to this firmware, I can't see my satellites in the web router login or mobile app. They don't appear on the network map.
That said, I DO see them if I log in directly. Also, devices appear to be connected to the satellites and they also don't have any errors shown on the ring lights on top of the devices.
Also, I am now having a strange issue with my Xbox not being able to authenticate to my network and is asking for an alternative MAC. I see it connected in the admin console so I don't think it is Orbi. It's just strange that this popped up once the firmware update hit.
PSUHammer
Aug 13, 2021Luminary
All of the above, multiple times. Power cycled all. I use the Orbi router as my actual router (not bridge) and have two satellites.
The mobile app is the main culprit for not showing the network map.
- FURRYe38Aug 13, 2021Guru - Experienced User
Try the reset then...Setup with a wired PC and Browser instead of using the orbi app. Once set up, check the Orbi app.
Might try to remove the app and then re-install it...
PSUHammer wrote:
All of the above, multiple times. Power cycled all. I use the Orbi router as my actual router (not bridge) and have two satellites.
The mobile app is the main culprit for not showing the network map.- PSUHammerAug 13, 2021Luminary
One thing I will say with Orbi since I have owned it for a few years now is patience. It takes FOREVER for these devices to fully boot and to install firmware updates. Sometimes I won't see a satellite come back online for a few hours, regardless of what I do.
- FURRYe38Aug 13, 2021Guru - Experienced User
Agreed. First time I setup one of these at my friends house, Took me 1 hour to get everything updated and finally setup. And that was going as fast as I could. Even now days, 30 minutes seems to be a minimum if you know what your doing and no bumps in the road. :smileyembarrassed: