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New RBR20 Random/spontaneous reboots
Brand-new RBR20 (w/2 RBS20) router is experiencing spontaneous reboots. Started at about once per day (always seems to be in the late evening) and once rebooted, comes back on line and works for hour...
Netgear sent out a replacement RBR20 and I sent back the original. It's now up for more than 24 hours. Hoping I just had a bad unit.
What's interesting is this seems to be an older/returned unit, comparing the serial # to the one I bought. I guess Netgear keeps returned units around for replacements. I don't really care as long as it's reliable.
Does the RBR do this while in AP mode connected to the R7000?
fmalloy wrote:Brand-new RBR20 (w/2 RBS20) router is experiencing spontaneous reboots. Started at about once per day (always seems to be in the late evening) and once rebooted, comes back on line and works for hours. This morning, it's rebooted a couple of times so it seems to be getting worse.
I've confirmed it's a reboot checking the System Up Time. I've also seen the reboot (pulsing white light on the router).
I have updated the firmware to V2.5.1.16 using the manual update, direct wired connection (not via Wi-Fi), updated satellites first, then router. Update went fine.
Since it's unstable, I'm back to my R7000.
Do I have a bad router?
FURRYe38 wrote:Does the RBR do this while in AP mode connected to the R7000?
Not sure I even know how to do this. Thanks for your help, but I am wondering what this experiment would prove - even if is reliable as just a Wi-Fi access point I paid for a reliable router and an access point.
If it was more stable as just an AP, then what? Just the router part is defective?
Yes would test to see if the RBR is faulty while in router mode and or AP mode:
https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop