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Forum Discussion
fmalloy
May 30, 2020Luminary
New RBR20 Random/spontaneous reboots
Brand-new RBR20 (w/2 RBS20) router is experiencing spontaneous reboots. Started at about once per day (always seems to be in the late evening) and once rebooted, comes back on line and works for hour...
- Jun 06, 2020
Netgear sent out a replacement RBR20 and I sent back the original. It's now up for more than 24 hours. Hoping I just had a bad unit.
What's interesting is this seems to be an older/returned unit, comparing the serial # to the one I bought. I guess Netgear keeps returned units around for replacements. I don't really care as long as it's reliable.
fmalloy
Jun 01, 2020Luminary
With a substituted power brick (I borrowed it from an Apple AirPort Extreme) the router has gone 24 hours without a spontaneous reboot. I have read other threads that implicated the power supply. I will continue to monitor it.
The Apple AirPort Extreme power supply seems beefier and better made.
- fmalloyJun 01, 2020Luminary
Well, after about 25 hours with the substituted power supply, the router rebooted itself again. It's going back.