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Forum Discussion
fmalloy
May 30, 2020Luminary
New RBR20 Random/spontaneous reboots
Brand-new RBR20 (w/2 RBS20) router is experiencing spontaneous reboots. Started at about once per day (always seems to be in the late evening) and once rebooted, comes back on line and works for hour...
- Jun 06, 2020
Netgear sent out a replacement RBR20 and I sent back the original. It's now up for more than 24 hours. Hoping I just had a bad unit.
What's interesting is this seems to be an older/returned unit, comparing the serial # to the one I bought. I guess Netgear keeps returned units around for replacements. I don't really care as long as it's reliable.
fmalloy
Jun 01, 2020Luminary
With a substituted power brick (I borrowed it from an Apple AirPort Extreme) the router has gone 24 hours without a spontaneous reboot. I have read other threads that implicated the power supply. I will continue to monitor it.
The Apple AirPort Extreme power supply seems beefier and better made.
fmalloy
Jun 01, 2020Luminary
Well, after about 25 hours with the substituted power supply, the router rebooted itself again. It's going back.