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JDSiph's avatar
JDSiph
Tutor
Sep 04, 2020
Solved

new RBR50 (& RBS50) with firmware 1.4.0.18

Hello.  Just purchased a new Orbi AC3000 (RBR50 & RBS50).  It is restarting itself every couple days (seems random and results in ~ 5 min network/WiFi outage).  I was checking the firmware to see if ...
  • JDSiph's avatar
    JDSiph
    Sep 07, 2020

    Thanks all.  I followed FURRYe38 advice and did manul updates as followed.

     

    Started at 1.4.0.18 (what it was shipped with)

     

    Manual update of Satellite and then Router in this order.

     

    • 2.0.0.74 (Satellite)
    • 2.0.0.74 (Router)
    • 2.2.1.212 (Satellite)
    • 2.2.1.212 (Router)
    • 2.5.1.16 (Satellite)
    • 2.5.1.16 (Router)

    Seemed to work fine.  Now running "current" firmware on both.

     

    Thanks again....

Mstrbig's avatar
Mstrbig
Master
Sep 04, 2020
JDSiph wrote:

Hello.  Just purchased a new Orbi AC3000 (RBR50 & RBS50).  It is restarting itself every couple days (seems random and results in ~ 5 min network/WiFi outage).  I was checking the firmware to see if it is "current" and it says it's on V 1.4.0.18 and it also says "No New Firmware Versions Available" in the status field on through the web admin.

 

I see that this version was released in 2016 (it's now 4 years later) and the Netgear support website says the latest firmware is V 2.5.1.16.  How am I this far out of date and why isn't some sort of a firmware update appear me obvious?  Did I buy an older "new" unit?  Can I update the firmware from 1.4.0.18 to 2.5.1.16?  Seems crazy to drop $300 on a new system that appears to be stuck 4 years in the past.  Who knows if this is part of my self-reboot problem.

 

Thanks for any advice.

I would go nback to the store you purchased it fr4om and ask the question about the unit.

You can get the official release firmware 2.5.1.16 from here and manually update:

https://www.netgear.com/support/download/

Just put in your model orbi and it will display the files for download for your router and satellite. Update the satellite first.