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Forum Discussion
Mshep1234
Dec 07, 2020Aspirant
New router can’t connect to orbi
Mshep1234
Dec 07, 2020Aspirant
I am going through setup wizard and get stuck when it tries to connect to orbi it says unable to connect
plemans
Dec 07, 2020Guru - Experienced User
We need more details.
1. What orbi model do you have?
2. What "new router" are you connecting to it?
3. what modem/gateway do you have?
4. How are you actually setting it up? Are you connecting the orbi to a gateway and then the new router to the orbi or some other method.
Details are key