New to Orbi - RBK50 / RBR50 V2 - rebooting often

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tomschmidt wrote:

My original RBR50 was also replaced with an RMA, and any factory resets that I have performed did not affect the RBS50 satellites from working again with the RBR50. I only had to resync the satellites once months ago when I replaced original router so that they would bind to its RMA replacement.

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Ah ... perfect.

So it must do some sort of "perma"-setting once you sync a satellite that survives a reset.  Thanks for the quick reply.

I'm another RBR50 user from NZ. I purchased the Orbi setup to replace a pair of Asus routers. My ASUS gear worked 'ok' but my devices would endlessly roam back and forth between the two nodes causing poor all round performance. 

My Orbi experience has been fair to poor all told. I mean this morning my RBR50 and satellite simply rebooted for no reason. And the useless logs of course are cleared down so I cannot troubleshoot things. Initially when I bought the Orbi a few months back I got quite a number of reboots and disconnects. Things have settled down somewhat with a couple of firmware updates but it still happens from time to time, with no discernable pattern or cause. I'm also somewhat unimpressed with the range of the Orbi gear compared to my very run of the mill Asus routers.

My iPhone 6S phone is also constantly resynching - switching nodes and endlessly renegotiating its speed (something I can see on the App). As a result it chews through my phone's battery. Of course it did this with the Asus gear as well but it seems, if anything, even worse with the Orbi.

The big saving grace for the Obrbi is the strong backhaul radio that has allowed me to get 'good' connectivity into my office during lockdown (no cables).

About the only thing I've not yet done, and I've tried all the usual swttings tweaks, is the factory reset process. I will do it, but with my network setup, the initial Orbi setting things up process can be a pain in the arse with clashing IP numbers etc.

Would I buy Orbi again? No almost certainly not. And I did come into this with some awareness of the problems people experience but underestimated the angst it would cause. Anyway, I just thought I'd relate my experiences as another Kiwi with the same gear.

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Agent_X20 wrote:

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About the only thing I've not yet done, and I've tried all the usual swttings tweaks, is the factory reset process. I will do it, but with my network setup, the initial Orbi setting things up process can be a pain in the arse with clashing IP numbers etc.

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Is your Orbi in Router mode?  Static IP your known devices ... say X.X.X.2 to X.X.X.100.  They set your DHCP for X.X.X.101 to X.X.X.200.  This should prevent your DHCP from giving out an IP address that is already statically assigned.

Thanks for the feedback, ive put through a repair, have a new unit in my hands, sealed in box.  will likely not be keeping it will rever to the spark smart mesh system i think.. less painful..:)

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theoak wrote:

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Is your Orbi in Router mode?  Static IP your known devices ... say X.X.X.2 to X.X.X.100.  They set your DHCP for X.X.X.101 to X.X.X.200.  This should prevent your DHCP from giving out an IP address that is already statically assigned.

 

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Yeah it's in AP mode. And yes you're absolutely right - my (pihole) dhcp server settings should make things easier for a reset. Cheers.