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bnolan001's avatar
bnolan001
Aspirant
Jul 07, 2020

No access to internet when connected to wireless and using work VPN but no problems when wired

I've been trying to solve this problem for over a week now.  I have a network setup utilizing an ORBI RBR50 Router and one Satellite.  When I'm connected to the network via WiFi and connect to my work VPN using SonicWall I can see internal network sites but cannot see external sites like Google or Netgear.  If I disable my computer's WiFi and connect via hardwire to the ORBI Router then I have full access to the internet and internal network.  I've tried turning off Circle Parental Controls, UPnP, and ensured that no services were blocked on the router.  I have also updated to the latest firmware 2.5.1.16 and still running into the issue.  

 

Most people seem to fix their problem by disabling Circle or UPnP but that hasn't worked in this case.  

3 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

    Is the laptop the only device that experiences this between wifi and wired connections?

    • bnolan001's avatar
      bnolan001
      Aspirant

      The modem I'm using is a Netgear CM1150V.  The other VPNs I've used on different machines haven't had this same issue.

       

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Possible issue with the one VPN service? Is odd that it works on wired but not wireless. :smileyfrustrated: